Posts Tagged ‘convergys’

Final Interview Questions in Convergys?

Published by lakbay on September 25th, 2010 - in My Job
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I have posted how to apply in Convergys Cebu and I am getting emails asking me how much the salary is, how much the bond is, and what are the exact processes. Unfortunately, I am not an HR rep or an authorized company representative to disclose such information. What I can provide is general information, not the specifics.

But there was one email that asked, what are the questions for the final interview in Convergys Cebu? That I may answer, and I want to answer it in a complicated manner. I would start by saying that there are several approaches a Human Resource personnel may employ, depending on their educational background and even on their current mood! If I would give a simple answer, nah, I will still give a complicated one. Lol.

The main theme of the final interview is to find out your character, and to gauge whether or not you can handle the stress, the level of difficulty, and all the requirements in the call center industry.

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Convergys Cebu Call Center Application

Published by lakbay on August 11th, 2010 - in My Job
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The one two three steps in applying in Convergys Cebu, or generally with any call center for that matter.

How to Apply

There are different ways to apply. There are

  1. Job fairs,
  2. Walk-in application,
  3. Referrals of current employees of the call center and lastly,
  4. Online submission of your résumé via email (shoot me an email lakbayphilippines at gmail dot com if you need the email address)

The Process

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Call Center Experience: Convergys Cebu

Published by lakbay on March 12th, 2010 - in My Job
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Way back college, I really had this idea that Etelecare is better, bigger, more prominent than Convergys, and has the more Advanced Call Center Platform.

I applied in Etelecare first here in Cebu, passed the IQ test, and made it to the final interview. The interviewer was a schoolmate of mine, though we did not know each other until she saw my résumé. As overconfident as I am, I was talkative and assertive. I thought I had the interviewer, but no. I did not pass.

I was dismayed, and accepted the fact that I will apply for my second choice, Convergys. I was half-spirited in the exams, but was surprised that after three hours of a three-stage simulation exam, there were only two of us left.

For the final interview, I only responded to the interviewer’s questions as straight to the point as I can. The interviewer commented after she said congratulations, “you’re too quite boy, are you ready to share and speak in front of a class?” She did not have any idea I won an extemporaneous public speaking contest in front of hundreds of college students – and I was still in high school.

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