Way back college, I really had this idea that Etelecare is better, bigger, more prominent than Convergys, and has the more Advanced Call Center Platform.

I applied in Etelecare first here in Cebu, passed the IQ test, and made it to the final interview. The interviewer was a schoolmate of mine, though we did not know each other until she saw my résumé. As overconfident as I am, I was talkative and assertive. I thought I had the interviewer, but no. I did not pass.

I was dismayed, and accepted the fact that I will apply for my second choice, Convergys. I was half-spirited in the exams, but was surprised that after three hours of a three-stage simulation exam, there were only two of us left.

For the final interview, I only responded to the interviewer’s questions as straight to the point as I can. The interviewer commented after she said congratulations, “you’re too quite boy, are you ready to share and speak in front of a class?” She did not have any idea I won an extemporaneous public speaking contest in front of hundreds of college students – and I was still in high school.

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